I’m unable to purchase a ticket through the app I get an error code ![Alain8_0-1617375697724.png](https://static.community.sbb.ch/2023-10-30/1698625813-927205-3484i8fa94736842e3537.png "Alain8_0-1617375697724.png")

@"AferditaH"#p27462 I am also receiving this issue, any resolution so far?

Error code TKZ-520

I’m unable to purchase a ticket through the app I get an error code

Alain8_0-1617375697724.png

Thank you for your query.

We are not aware of the error. Please contact the specialists directly by e-mail: ticketshop@sbb.ch.

I wish you a nice day.

Kind regards,

AferditaH

AferditaH I am also receiving this issue, any resolution so far?

same for me!

Same for me and i can’t buy a “demi-tarif”, I’ve been trying for weeks.
Each time it says: An error has occurred while processing your request.