Apply international discount card after having bough ticket?

nadinemerz · 2023-08-01T08:11:34+00:00

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nadinemerz

Hi everyone,

I just bought a ticket from Vienna to Zurich over Munich via the SBB page. The first part of the trip is operated by ÖBB and I realised that I have an ÖBB Vorteilscard, which should give me some discount. Unfortunately, I was not able to select it in the purchasing process.

Any chance that I can get the discount still (e.g. by contacting customer service? I wasn’t able to add an Austrian discount card in the SBB app).

MelanieD

Hello nadinemerz,

Thank you for your request.

Please call us in such a case the ticket must be exchanged in this case:
Tel. 0848 44 66 88
(CHF 0.08/min.)
(available 24/7, sometimes you may be required to wait)

or from abroad number: +41 51 225 78 56.

Have a nice day
Greetings MelanieD