GA Cancellation

sssaaa11

Hi, I currently just renewed my yearly GA and found out that I will be moving out of the country. Will I be able to get a refund for the remaining months? Thank you.

NicolasK

Hi sssaaa11

Thank you for your request.

It depends on the situation, if you have renewed your GA directly, this is possible. If you have not extended directly, a minimum 6-month contract is required.

The SBB Community is a public forum, for data protection reasons, we do not have information about our customers’ orders, please contact our hotline directly at +41 848 44 66 88 (CHF 0.08/min.) or from abroad at +41 51 225 78 56, my colleagues will inform you.

I wish you a nice day.

Kind regards
NicolasK