Booyi Hi, I was asked by a ticket controller to show the physical card for my yearly half price card. However, I was under the impression that I can show my pass in the SBB APP? Now I am confused, do I have to get a new physical card and have it with me all the time? Thank you in advance.
SamanthaAd Hallo Booyi, Yes, if the controller ask, the customer have to show the Swisspass card. The physical card must be with you all the time. Have a nice day SamanthaAd
ILoveCapitalism SamanthaAd Why? Is it to disturb customers? To hold back on innovation? Because you do not trust people who purchase your service all year long? Tell us SBB, what are your reasons for being such a pain?