I wrote the wrong first name. misspell.

Hello. I bought the 2 super saver ticket.

Ticket-ID is 213395609376 (Grindelwald - Bern) and

825911831576(Bern-Basel)

My name is Yoonbae Kim, but I wrote Yoonbar Kim.

So I want to refund and purchase again. Can you refund it for no refund fee? Thank you.

The SBB Community is a forum; we don’t refund tickets.

Kind regards
SandraI