NicolasK Hi jli_99 Thank you for your request You will receive your Swiss Family Card when you purchase Swiss Travel System tickets and choose the option “Yes, I would like the STS Family Card” during the order: www.sbb.ch/en/leisure-holidays/travel-in-switzerland/international-guests/swiss-halffare-card.html. Alternative: The Swiss Family Card is obtainable at nearly every Swiss railway station. Best regards NicolasK