Hello Hana1
If you have placed an order without logging-in, please send the following particulars per e-mail to ticketshop@sbb.ch:
- Means of payment (e.g. Mastercard, VISA, etc):
- What are the first six digits and the last four digits on your credit card:
- Amount in CHF:
- Order date / time:
- Name of orderer:
I wish you a nice day.
GiorgiaB