Flex Passes not showing up in SBB app.

moreland01 · 2023-07-18T14:33:27+00:00

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moreland01

I have activated a day on both of the Flex passes that we bought but the passes are not showing up in the app, just the website.

I activated them 48 hours ago (from activateyourpass.com on my laptop) and I can see the activated passes on SBB.ch, however they are not showing up under “Tickets and Travelcards” on the SBB app (which I am logged in to).

Any suggestions? Thank You. - Robbie

RolandP

Hello moreland01

We are checking the case and with @Carlo_CSM will get back to you.

Kind regards,
Roland