funny9759 How much does it cost to refund my ticket? (after tariff) I bought a supersaver ticket in CHF36.60. My e-mail is funny9759@naver.com. I will wait for your reply. Thank you.
SandraI Hi funny9759 It’s not possible to refund Supersaver tickets for Switzerland. They may be altered or exchanged prior to the journey, if a new purchase is made for the identical route. You can find all information under the following link: https://community.sbb.ch/t5/Service/Refunds-everything-you-need-to-know/ba-p/13222 Please use the refund request form in order to exchange your ticket. Kind regards SandraI