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Half Fare Card print@home holder info

DennZo1993

I’ve purchased a Swiss Half Fare Card (print@home option). I was asked to fill my passport data - this data was supposed to be printed on my card, as I understood.

But when I received a travel card (pdf doc), there was only my name, date of birth and a barcode (but no passport data printed). Is it OK?

MarinaZ

Hello,

Thank you for your question.

Normally your passport data must also be on the Swiss Half Fare Card. I advise you to contact my colleagues by e-mail with a copy of your card: ticketshop@sbb.ch.

I wish you a nice afternoon.

Best regards
MarinaZ