refund request

I reserve identical ticket on my mistake.

So, I have two saver day pass(11.05.2019). I want to cancle one of these.

Please refund Ticket-ID 791013099234

Thank you for your query.

Please note that the community is not the right canal to ask for a refund or exchange.

I suggest you to contact directly our Contact Center via phone or email: +41 848 44 66 88 or ticketshop@sbb.ch

I wish you a nice stay in Switzerland.

Regards,

BrendaD