MattClausen Will there be options to receive refunds for tickets purchased to go to Zermatt at 13:30pm on Feb 23rd 2019? Our trip was ruined and we would like refunds after our train was canceled do to another train with malfunctions blocking the line.
SandraI Hi MattClausen The line of the Matterhorn Gotthard Bahn was interrupted yesterday between Täsch and Zermatt. Please fill in the following refund request if you have bought a e-ticket: https://www.sbb.ch/en/travelcards-and-tickets/buying-options/refund-request.html Otherwise I recommend you to go to a SBB railway counter directly. Sorry for any inconveniences and wish you – nevertheless – a nice day. Kind regards, SandraI
Julia44 @MattClausen wrote: Will there be options to receive refunds for tickets purchased to go to Zermatt at 13:30pm on Feb 23rd 2019? Our trip was ruined and we would like refunds after our train was canceled do to another train with malfunctions blocking the line.
Julia44 @MattClausen wrote: Will there be options to receive refunds for tickets purchased to go to Zermatt at 13:30pm on Feb 23rd 2019? Our trip was ruined and we would like refunds after our train was canceled do to another train with malfunctions blocking the line. No refund or exchange possible. Owners of various reduction. However, due to the control of these tickets, they must be purchased locally.
Boone1J If you were injured or sick and could not ski, you were given a refund on your lift pass upon presentation of a doctor’s note. No more vidmate! @MattClausen wrote: Will there be options to receive refunds for tickets purchased to go to Zermatt at 13:30pm on Feb 23rd 2019? Our trip was ruined and we would like refunds after our train was canceled do to another train with malfunctions blocking the line.