1046Kai We were supported to go to Munich to Lauterbrunnen today but this morning the train was canceled and we couldn’t even get Zurich. Therefore, we’d like a refund for this trip include the payment for return. Thank you.
RolandP Hello 1046Kai That’s unfortunate. A refund by SBB is possible provided you bought your tickets with them. Otherwise you have to reach out to the provider that sold the tickets. All refund conditions and information on how to apply for a refund can be found on this website: https://www.sbb.ch/en/help-and-contact/refunds-compensation/refunds-compensation/refund-international-tickets.html Kind regards, Roland