I bought an individual ticket Solothurn-Zurich Flughafen 17.10 00:00 - 18.10 05:00 at 21.5 CHF but it mentions 'reduced fare 1/2'. As far as I remember, I did not select this fare. I do not have any other SBB travel cards. Is this a valid ticket to traven from Solothurn to Zurich airport?

Reduced fare 1/2

ataelema

I bought an individual ticket Solothurn-Zurich Flughafen 17.10 00:00 - 18.10 05:00 at 21.5 CHF but it mentions ‘reduced fare ½’.
As far as I remember, I did not select this fare. I do not have any other SBB travel cards.
Is this a valid ticket to traven from Solothurn to Zurich airport?

NicolasK

Hi ataelema

Thank you for your request

This ticket is not valid if you don’t have a half-fare card. Can you give me please the reference number of your ticket, i’ll see what I can do.

Greetings
NicolasK

ataelema

NicolasK

Dear NicolasK,
Thanks for getting back to me.
In the meantime, I have already talked to your customer service and they cancelled the ticket which will be refunded (minus 10 CHF cancellation fee). I will book another ticket online and know now that I have to mark ‘no discount’….
Thanks again for your help!

Ilhwan_ji

NicolasK Hi, I am sending this message on behalf of my parents who are traveling in Switzerland now. Recently they purchases a ticket for reduced fard ½ while they did not have the swiss pass. Could they get a refund for the ticket?