Route-specific 24h class upgrades

sem

I just switched over from the Business app and cannot find where to buy 24 hours class upgrades for a specific route. In the business app it is possible.

E.g.: Zürich HB - Zürich Stadelhofen. I can buy a 1 hour long class upgrade, but there is no option for 24 hours.

BrendaD

Hello sem

Thank you for your question.

I suggest you to contact directly our Ticketshop Support regarding your question, they will be happy to help you. You can contact them by email ticketshop@sbb.ch or by phone 0848 44 66 88 (option 2 and then 3).

Greetings,

BrendaD

sem

BrendaD

Thank you for your reply. Ticketshop support helped me find all the functionalities I was missing.

To others having the same question as me:
When purchasing Route-specific ticket choose the “return” option (2 arrows, as opposed to one-way tickets with only 1 arrow) at the beginning of the Ticket Options panel. This unlocks other tickets possibilities and 24h class upgrade is one of them.