I want to get a refund.

Hello. I am a Korean who is about to travel to Switzerland.

Please understand my poor English.

I wanted to reserve a train from Interlaken to Luzern. However, when I checked it again, I made the wrong reservation for Lungeren, not Luzern.

It is amy mistake. houever I’d like to get a refund for the wrong ticket. Please…

I want to make good memories in Switzerland.

I look forward to your kind cooperation

In order to verify your query please send an e-mail to “ticketshop@sbb.ch”. We will look into this matter and refund if applicable.

Greetings, ValerieS