Hi there, I am new one to use SBB mobile. After I bought the first ticket, I found my traveller setting is 1/2, that's wrong. The ticket's date is on 27 June. How to pay more to change this ticket to 1/1?

@"SandraI"#p40659 Your app needs changing so this is more obvious... I just did this too! 1/1 or 1/2 is meaningless... It should say No Travel Card / Travel card Discount

how to change 1/2 supersaver ticket change to 1/1 supersavr ticket?

AnnNg

Hi there,

I am new one to use SBB mobile. After I bought the first ticket, I found my traveller setting is ½, that’s wrong. The ticket’s date is on 27 June. How to pay more to change this ticket to 1/1?

SandraI

Hi AnnNg

Generally it is not permitted to alter, exchange or to refund supersaver tickets.

I kindly ask you to purchase an additional half-price individual ticket (regular fare, not supersaver). Please present both tickets for inspection in the train.

Kind regards
SandraI

Darron

SandraI Your app needs changing so this is more obvious… I just did this too! 1/1 or ½ is meaningless… It should say No Travel Card / Travel card Discount