KYUNGJAE We would like to request a refund for 2 tickets booked on October 24th. my order number is (SBB Admin: PI deleted. Reason: public forum). We plan to change to another date after cancellation.
RolandP Hello KYUNGJAE Kindly note, there is no treatment of refund requests made through this platform. Please find the policy and the instructions on ticket refund here: https://www.sbb.ch/en/help-and-contact/refunds-compensation/refunds-compensation.html A refund of Saver offers is only possible in certain circumstances. Kind regards, Roland