Problems with the "contact form" (please check your entries) / Half fare card.

GROP

Greetings
I have been trying to send some queries to the contact center through the “contact form”, however every time I try it I get the message “check your entries”, this happens both when using firefox, Google Chrome, Safari and Samrthphone (android). What can be the reason of this problem? and the solution?
I have already deleted all the Browsing history, however the problem persists.

I have questions about the Half fare card and its renewal, so I would like to contact SBB via email, is there an email address to contact them more directly, or maybe a phone number?

Thank you very much.

NicolasK

Hi GROP

Thank you for your request.

I’m sorry that the contact form doesn’t work, however, I am not aware of any malfunction.
I advise you to contact our hotline directly at +41 848 44 66 88 (CHF 0.08/min.) or if it does not work at +41 51 225 78 00, my colleagues will inform you. We don’t have an email address.

Alternatively, you can find all the information you need about half-fare card here.

Kinds regards and have a good weekend
NicolasK