FaustoT There was not enough carriages in the SBB train from Milan and many peaple like me, had to stand up till Lugano, despite the reservation. Can I ask part of the money back?
AuroraD Hello FaustoT I apologise for any inconvenience caused during your journey. Please make your complaint on the following link: Claims and complaints | SBB help & contact Greetings, AuroraD.