Inquiries about refund of tickets:141996623

Anonymous5 · 2023-06-17T03:22:09+00:00

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Anonymous5

Hello. I’d like to ask about the refund of the train ticket. I called and asked for a refund for the train ticket, and the counselor said okay. Since then, I haven’t heard from you, so I want to know if my train ticket has been refunded well.

Order number of ticket to be refunded = 141996623

Ticket price (must be higher than CHF 10) = 272

GiuseppeL

Hello @Anonymous

For international refund requests, please choose the telephone contact (telephone number: +41 (0) 848 44 66 88, CHF 0.08/min., available daily during 24h) or contact a public transport sales point.

For more information on exchanging and refunding international tickets, visit sbb.ch/en/refund.

Hoping to have been of assistance and wishing you a pleasant day. Kind regards GiuseppeL