Yugersh Hello, i booked a hotel in Ticino with a 20% discount and was supposed to get a promotional code to get a free public transport ticket to travel there under a new promo. However, the code i received applies automatically to only one ticket, whilst we are two guests travelling and the reservation in the hotel is also for two. Can you please let me know how shall I proceed with booking the tickets to benefit from the promo? Shall I inquire a second promotional code or can I use the same promotional code for two ticket different orders? thank you
RolandP Hello Yugersh You are inquirying information about the Ticino ticket, an offer from Ticino Turismo, the Ticino tourism organisation. https://ticket.ticino.ch/app/#/home We cannot help you with your question. You would have to contact Ticino Turismo: https://www.ticino.ch Kind regards, Roland
Yugersh Hello Roland, thank you for your reply. I was actually referring to this offer from SBB https://www.sbb.ch/en/leisure-holidays/topics/hotels-im-tessin-zum-spezialpreis.html Do you know if the same promotional code works for buying two train tickets or shall I ask for a second promotional code for the public transport tickets of the second guest? thanks! yulia
RolandP Hello Yugersh I see. Sorry, I was not aware of this SBB offer. I suggest calling the SBB Contact Center as you can enter the promo code with help from an SBB Contact Center agent: +41 51 225 78 56, 24/7, waiting times may occur. Kind regards, Roland