Dear SBB Team,
I was planning to travel from Milan to Zurich, HB on 28.05.23. I bough the ticket from Milano Central to Milano Lombarte and from there to Chiasso. I was able to board the train from central to Lombarte but at Lombarte the other train never arrived. I asked the ticket counter, and they said it does not come here. My train was expected to leave around 9.02 I was waiting there until 10 pm to see if the train might arrive but it never did.