Zürich Chur train 7:38 am always cold

Wanda · 2023-11-13T07:06:17+00:00

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Wanda

Hi,
does anybody else feel the same?Every morning while commuting to work on a train to Chur from Zürich at 7:38 am, the temperature is very low and after 1 hour spent in the cold on a train, we go out to event colder outside. I am not looking forward to winter, should we take blankets for the train?Why is a default temperature set so low?You can tell this to the ticket controller every day, but it becomes really annoying. Any solutions?

Best regards,

Wanda

RolandP

Hello Wanda

Please kindly contact the SBB Customer Service as we are unable to process your feedback through this platform.

→ Claims and complaints. | SBB

The default temperature is at 22 degrees celsius which is an ambient room temperature. From my experience, the air conditioning is not always working equally, the area near the doors to change coaches is often more chilly than in the center of the coach. I suggest you to change seats if the temperature is too low.

The train personnel only has limited possibilites to adjust the room temperature of the Fernverkehrs-Doppelstockzug.

Kind regards,
Roland