I’ve just purchased a ticket from Milano Centrale to Bern.
Before the payment 3 options were displayed to get the ticket: via online app, printing it out and picking it up from SSB counter in Switzerland.
After the payment, the only option I had was to pick the ticket up from a counter in Switzerland.
Is there another way to get my ticket? As I’m travelling from Milan to Bern, therefore I can’t pick it up in the destination country.
Thanks for your help.