Thank you for your request.
If you have purchased a Swiss Travel Pass on the SBB website, you will receive confirmation by email (possibly in SPAMS).
For data protection reasons, we are unable to provide information on the Comunity. I advise you to contact our hotline directly at +41 51 225 78 00, my colleagues will inform you.
If you have not purchased tickets from us, please contact the ticketing department directly.
I wish you a good weekend.