Hi I booked SBB train from Zurich to Grindelwald for my family on specific day and time , but when I pay on SBB mobile I received the 5 Saver day pass ticket without timing of the train only the day . I need to travel on specific exact time 13:00 hrs only . So how can I travel on that specific time and how to select the seats and how to insure that will be enough seats available. Thank you .

Hello @"Roothurroott63"#p72801 Albeit you have selected a particular connection, the Saver Day Pass is valid on any public transport service on the passes' date of validity. On Swiss trains, there is usually free seating, this is why your tickets do not have seat assignments, and besides the fact that your ticket is valid on any train anyway. Swiss trains are a form of mass transit, similar to suburban trains in other countries. As a result, you are welcome to take any vacant seat in your respective travel class. If you want to sit next to someone you don’t know, it’s courteous to ask if the seat is available before sitting down. You will see once you are here how easy it is to use the Swiss public transport. Should you reserve a seat? Except for certain panoramic trains (PE), seat reservations on Swiss trains are completely optional and not very common. Swiss people usually make seat reservations when they would like to eat in the dining car, when they travel as a group of 10 or more, or when many travelers are expected. → If you still want to reserve your seat, kindly note that this is possible for IC, ICE, EC, IR, RJX, and TGV connections only: [Seat reservations in trains and dining cars | SBB](https://www.sbb.ch/en/tickets-offers/tickets/point-to-point-tickets-switzerland/seat-reservations.html). The seat reservation is like a ticket add-on, but the system won’t check if there’s a ticket number. All clear so far? Kind regards, Roland

Thank you Roland Very clear and useful information I do appreciate your reply. I’m concerned how I can make sure that there is enough seat available at 13:00 hrs train on that day as I should take it and not the next one because it’s the only one suits my schedule , when I booked the time it was on top of the page and after payment I received the ticket with open day and SBB don’t have customers support email.

@"Roothurroott63"#p72825 Thank you Roland Very clear and useful information I do appreciate your reply. I’m concerned how can I make sure that there is enough seat available at 13:00 hrs train on that day as I should take it and not the next one because it’s the only one suits my schedule , when I booked I select the time and it was on top of the page and after payment I received the ticket with open day and SBB don’t have customers support email.

Hello @"Roothurroott63"#p72831 It is true; on Swiss trains, there is no guarantee for a seat, as the ticket includes the transportation only. However, I can assure you that our trains have a plenty of seats left, especially during the day. The more to the front (sectors C / D) you are going to board the train, the more left seats you will find. If you look up a connection, you will see three human icons; they give you an indication about the seat load factor on each coach. You can rely on this information. The booking engine requires you to select a connection and departure time in order to calculate the best ticket offer. The Saver Day Pass is the most inexpensive ticket for long distances, this is why the booking engine came up with this proposition. Kind regards, Roland

@"RolandP"#p72848 Thank you Roland for your great support, what a relief. My last question because we are traveling as 5 family member's from Zurich to Grindelwald with our 5 suites case and reserved on the first class and we hope that we have space for luggage and is the 6 minutes transfer ( change train ) at Interlaken will be enough to shift our luggage . Thank you again and appreciate your reply .

@"Roothurroott63"#p72801 Thank you Roland for your great support, what a relief. My last question because we are traveling as 5 family member’s from Zurich to Grindelwald with our 5 suites case and reserved on the first class and we hope that we have space for luggage and is the 6 minutes transfer ( change train ) at Interlaken will be enough to shift our luggage . Thank you again and appreciate your reply .

Hello @"Roothurroott63"#p72885 Yes, this change of platforms is easily doable, and you will not be the only passengers doing this transfer. Another positive news, as you are travelling in first class, in Interlaken Ost, the first class coaches will be next to the stairs / ramp taking you to platform 2. Have a good trip; please let us know if you have got more queries. Kind regards, Roland

@"RolandP"#p72887 Thank you a lot . 💐

I got Excellent feedback and my advice for future train trips to book the day saver pass which give you flexibility with your selection of destination and timing as you can take any train any time but during the specific day from 00:00 hrs till next day . Regarding seat reservations no need to do that as there will be many seats available but if you need to do that Swiss trips planning to provide seats reservation from April 2024 .

Thank you @"Roothurroott63"#p74200 for the feedback. We remain at your disposal if you need further advice. Happy festive season and best wishes for 2024. Roland

How to select train time and seat with saver day pass

FNS

RolandP 3rd September. We could have spent more time at Luzerne but first we have to go and put our luggage at our hotel in Kriens then come back to Luzerne for the evening. I don’t think traveling with a stroller and a large check back in Luzerne is something that will be enjoyable, haha!

RolandP

Hello FNS

Where in Kriens? Ibis near Kriens Mattenhof? You will pass that station by train when travelling from Interlaken.

There are XXL lockers at the station of Lucerne, on platform 14.

Lucerne would actually deserve two days: one for the city, and one for the lake / Rigi visit 🙂

Until 8 September, there is the sunset cruise on Lake Lucerne; the boat will be back in Lucerne at 21:47 only.

Kind regards,
Roland

FNS

RolandP We are actually coming from Lugano, so first we’ll come to Lucerne station and change trains to Kriens. We are staying near Matenhoff station.
You gave me a great idea. Instead of going to Kriens and coming back to Luzerne again, I can save a lot of time if I place my luggage in the locker.
As per this page, it seems the lockers are available 24/7 but it’s in platform 15

RolandP

Hello FNS

I do work in the station of Lucerne, I am one of those guys being there wearing a yellow vest.

The XXL lockers are likely to be available again at night, they are often all taken during the day. Nowadays everyone is travelling with an XXL suitcase.

Tracks 14/15 share the same platform, however the sign for track 15 is barely visible when arriving on platforms 3 to 10, while the sign for plattform 14 is well noticable, thus I said platform 14.

FNS

RolandP Thanks for clarifying the platform number!
Is there any way I can pre-book a locker, either by calling or online? I wonder if I should try my luck as I think It’ll arrive at the Luzern station around 4:10pm.

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