Find my tickets

Shuemunnong13

I received an email but the when clicking the link i can not access my tickets
"Hello from SBB

Thank you for your purchase. You can view and print your ticket here.

You can present tickets on your screen (if available) for inspection directly on your mobile device.

We look forward to your next visit and wish you a pleasant journey.

Yours, SBB."

i can only see on my screen An unknown error has occurred.
I also created an account and i was logged in but my transaction(paid by my card) to SBB by no orders are there.
Please help me
Maria Theofanous

LevinA

Hello Shuemunnong13

Thank you for your request.
So that we can send you the tickets, I recommend that you get in touch with our Contact Center so that my colleagues can send you the tickets.

Here is the number of the Contact Center +41 51 225 78 56
Have a nice day
Greetings
LevinA

RomanoS

Shuemunnong13
Many thanks for reporting to us.
I already sent the issue forward.

Can you give me as much information as possible (not personal information)…. iOS, Pop Up blockers?, Browser?

Many thanks
Romano

SBB Community Manager