I purchased two Saver Day Pass tickets for October 16th yesterday (October 1st). I bought the Saver Day Pass because the flight time was not confirmed.(Order Number 60349015945)
However, today (October 2nd), the flight time has been confirmed, and I would like to purchase first-class tickets for the Geneva to Interlaken Ost route on October 16th.
If it is possible to cancel for the Saver Day Pass tickets, I would like to request a cancellation and refund.(If I need to provide proof of purchase for the Geneva to Interlaken Ost route before request the cancellation, I will send the confirmation after making the purchase)
Please let me know if cancellation and refund are possible.
I hope this is resolved smoothly as it’s our honeymoon trip!
Please reply asap!