There's a typo in the name of the Swiss pass

8655 · 2023-05-22T15:41:17+00:00

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8655

There’s a typo in the name of the Swiss pass

I bought it through another site, so I can’t get a refund. Can I get help if I visit the sbb office?

How much does it cost to modify the name?Is there any document I need to prepare?

Chiara_S

Hello 8655

If you are referring to the Swiss Pass Card, you can request a new one here: https://www.sbb.ch/en/travelcards-and-tickets/swisspass/swisspass-card.html

The SwissPass Card is actually free of charge and everybody can get it automatically by purchasing a travelcard. It can also be ordered at any SBB counter. If a correction is needed after the production request, then a CHF 30.00 fee applies.

If, on the other hand, you are referring to a ticket or to a travelcard, a small typing error does not usually affect the validity of the ticket. I would still suggest you getting in touch with the company you bought from.

Regards,
Chiara_S