Question about fine

Waipoavea55

I was fined for submitting an e-ticket a minute or two late. I received an SMS from the bank to buy a ticket, which confirms that I bought the ticket at the right time. Can you help me, advise me how to act?

RolandP

Hello Waipoavea55

This is a customer-to-customer forum. We are unable to answer any questions involving personal information.

Please get in touch with the service in charge; you can find the contact details on the document that you have received from the ticket inspector.

Further information on travel without a valid ticket can be found here:

https://www.sbb.ch/de/hilfe-und-kontakt/meine-abos/reisen-ohne-gueltigen-fahrausweis.html?tracking-marketingurl=rogf

As a general advice, the railways do recommend the ticket purchase before boarding the train.

Kind regards,
Roland