Beabasauqu23 How can i complain, because i must yeasterday pay 180f. Your app didnt work and we must buy tickets to train.
RolandP Hello Beabasauqu23 We are not the customer service, we are the SBB Community, a help portal from customers for customers. You may file your complaint using this form: https://www.sbb.ch/en/help-and-contact/customer-service/praise-comments/claims-complaints.html Kind regards, Roland