SaverDay Pass refund

Ckeackaiwaz34

Hello . I misunderstood the date, so I bought a Saberday Pass on a different date. In the end, the ticket could not be used. So I requested a refund with the app, but the refund was not received. Is it non-refundable?

NicolasK

Hi Ckeackaiwaz34

Thank you for your request.

Supersaver offers are subject to special conditions. You can find all the information and refund conditions here (=> Saver Day Pass terms and conditions).

We’re currently receiving a huge number of refund requests, so please be patient.
Thank you for your understanding.

I wish you a pleasant evening.

Kind regards
NicolasK