Boirraighee92 I was charged two time for the same trip because the app had a glitch. How can I get a refund? The ticket is less than CHF10. Is it possible to get a refund? Thank you!
RolandP Hello Boirraighee92 Check again in a few days, perhaps the second charge was simply a reservation, and the amount will again be released. If not, use this complaint form: https://www.sbb.ch/en/help-and-contact/customer-service/praise-comments/claims-complaints.html Kind regards, Roland