sarperyn Dear SBB team, I am trying to do an online identity check to buy a seven25 ticket. I saw the same problem here. There you’re stating that “You need a Swiss telephone number to be able to do the ID check process online. ” but I don’t have a Swiss number and I have friends who don’t have a Swiss number yet they were able to receive a confirmation code. How can I fix this problem?
MelanieD Hallo sarperyn, Thank you for your request. Please contact us by phone in this case: Tel. 0848 44 66 88, (CHF 0.08/min.),(available 24/7, sometimes you may be required to wait). I wish you a nice day Friendly Regards MelanieD