PARK15 hello. I booked a train from Interlaken West Station to Milan Central Station on 5 July 2023. That reservation was made on May 3, 2023. But suddenly it was refunded on May 15, 2023. If so, do I need to book again? The order number is 141891849.
StéphanieB1 Hello PARK15 We are happy to help you with your refund via chat or phone. Here you will find our contact details: Overview | SBB help & contact If the ticket has been refunded, it is no longer valid and you have to buy a new ticket. Have a nice day. Kind regards, StéphanieB