I lost my Swiss Pass-Card

Nehouhonn70

Hello,
Last night I have lost my Swiss Pass Card, in the vicinity of Geneva, around 12 pm. Is there a possibility to block the card in order to avoid any misuse of it by any other person?
The card wasn’t in my possession after this hour.
Thank you in advance
Robert Rudenco

RolandP

Hello Nehouhonn70

Best to contact a ticket clerk at the SBB Travel Centre, or to call the SBB Contact Center: 0848 44 66 88 (0.08 CHF / min, waiting times may occur). You have to order a new card. At the same time, the current card can be blocked.

Kind regards,
Roland