Refund Request

Beomhee.lee

I want to cancel my ticket

I applied for cancellation, but I told them to cancel by phone because it’s a train ticket to Italy, but it’s difficult to call.

So I’d like you to cancel the train ticket with this inquiry

redund request Number : CS007859763

If you want me other infomation, sending my e-mail
leelee970@naver.com

Thank you!!

Danhiel

Beomhee.lee Hi

If you opened a case by the SBB, it is not necessary to discuss about it here, simply wait for the answer. This community is not intended to contact the service center.

RolandP

Hello Beomhee.lee

Cancellations for international tickets are accepted by phone or upon personal request at the ticket desk only. It is not the railways’s concern if you cannot make a call.

The phone number is: +41 51 225 78 56 (24/7).

Kind regrads,
Roland