My name is SEOYEONG XXX.
I purchased two tickets for the Spitz-Milano section departing on May 19 as a non-member on May 3.
However, I did not receive the confirmed ticket after the payment was completed.
Please send me the confirmed ticket printout or give me a refund.
This is a very urgent situation. I am writing my email below.
(SBB admin: E-Mail redacted. Reason: public forum. Please do not publish here personal data / PII)