I bought the wrong ticket

wonsukheo · 2023-05-01T22:13:07+00:00

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wonsukheo

hello.

The dates do not match because you entered the departure date and birthday incorrectly in the ticket information.

I purchased it by mistake, please cancel it as soon as possible.

Ticket Information:

ID: (*** SBB admin: redacted => data protection)

Order no: (*** SBB admin: redacted => data protection)

Reference no: (*** SBB admin: redacted => data protection)

NicolasK

Hi wonsukheo

Thank you for your request.

For data protection reasons, we do not have information about our customers’ orders via Community. I advise you to contact our hotline directly at +41 51 225 78 00 or use the following form, my colleagues will inform you.

*Note: I have hidden the numbers of your order for data protection reasons. Please do not communicate such information on the community!

Thank you for your understanding and have a nice day.

Kind regards
NicolasK