Is it possible to exchange the saver day pass already ordered for day pass for 2

RUILU · 2023-09-14T06:39:12+00:00

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RUILU

I logged in the online account on the website and bought six saver day pass for me and my husband from September 26th to September 28th. But just now I found that you launched a new activity “day pass for 2”, which is more suitable for me. May I ask if I can refund these saver day pass and purchase “day pass for 2” again

RolandP

Hello RUILU

No, Saver Day Passes are neither exchangeable nor refundable at a later stage. It is the same as with air fares: Saver offers are not changeable.

See the conditions for the Saver Day Pass refund here: Refund on tickets in Switzerland | SBB help & contact

Kind regards,
Roland