Hello, I am trying to buy the Half Fare card on sbb.ch website for me and my wife but it gets stuck on the payment stage (after I enter my card details and click "Make Payment"). Attached is the image of the error message. [upl-image-preview url=https://static.community.sbb.ch/2024-06-20/1718920216-921062-error.png] I have been trying the entire day today but it is always stuck at the same page. We are reaching Zurich on 22nd June. Any assistance is greatly appreciated. Best Regards, Laxman

Unable to buy Half Fare Card

laxmanpai86

Hello,

I am trying to buy the Half Fare card on sbb.ch website for me and my wife but it gets stuck on the payment stage (after I enter my card details and click “Make Payment”). Attached is the image of the error message.

I have been trying the entire day today but it is always stuck at the same page. We are reaching Zurich on 22nd June. Any assistance is greatly appreciated.

Best Regards,
Laxman

RolandP

Hello laxmanpai86

There was a technical challenge with Datatrans lately. Did you try again?

Kind regards,
Roland

laxmanpai86

RolandP

Hi Roland,

Thanks for your reply.

I indeed tried again today and was able to complete my bookings 🙂

Thanks & Best Regads,
Laxman