Please call us on following number to check if a ticket was made for you:
0848 44 66 88 (CHF 0.08/Min) or if you are from abroad +41 51 225 78 00.
But first i would recommend you to wait 72 hours, because if you don’t receive an email the booking was not made so it’s only a reservation of the money on the card. Normally it will be cancelled automatically.
Thank you for understanding.