Supersaver Ticket -- at exact time?

DFG

Hello,

The supersaver tickets, are they only at the exact time selected in SBB online? Can it be different time (say, 1 hour ahead or after), of the same date?

Thanks,
Daniel

Danhiel

DFG Hello,

No, it is not possible to take another train. The only exceptions are if the selected train is cancelled or if you miss a connecting train due to a delay.

RolandP

Hello DFG

In a nutshell: with Supersaver tickets, you are sacrificing any flexibility.

Did you see this page, where all is explained?

https://www.sbb.ch/en/help-and-contact/products-services/tickets/switzerland/supersaver-tickets-saver-day-passes.html

Kind regards,
Roland

DFG

Danhiel

If the ticket is for multi-segment ride, and I missed the train by just a few minutes since I have to change platforms, is that valid reason to be allowed to get the next train without buying another ticket?

Danhiel

DFG Yes, but only is the first train is late. If it is on time, the timetable plans enough time to change platforms.

DFG

RolandP
Hello. Is it possible after purchasing a ticket that SBB will modify the route for whatever reason? If that’s the case, will I be notified? Or the commuter will have to check his segment every now and then (full responsibility on the commuter)?

RolandP

Hello DFG

Usually when you travel abroad DIY, yes, you are responsible for your travel plans yourself. Otherwise, you have to book a guided tour.

The timetable does not offer fake connections or connections that suddenly disappear. However, it is always good to check the timetable again shortly before travel.

Commuters often do save their trips in the SBB Mobile app, so they get notified if a service is disrupted on their route.

If, in the unlikely event, a connection becomes unavailable, you can simply take a connection that gets you to the end destination, no matter the routing.

Kind regards,
Roland