Swiss Half fare card tourist

Alpika97 · 2023-04-20T16:21:52+00:00

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Alpika97

I had purchased some tickets online on SBB using option Swiss Half fare card. Now when I am going to purchase Swiss Half fare card I saw offer on swiss pass and I want to change option in tickets from half fare card to swiss pass. Is it possible to do so in already purchased tickets and if yes how will I get refund of the extra amount that I have paid while purchasing tickets using half fare card. I am yet to purchase a travel card

RolandP

Hello Alpika97

If you have bought the tickets as guest, you will have to pay a CHF 10 refund fee per request. If you created an account before you had bought the ticket, you can refund them free of charge online.

I doubt that the Swiss Travel Pass will be more economic, you have to do the math.

Best regards,

Roland

cfrome

Hi RolandP, I just want to confirm a couple of things about purchasing a Swiss Half Fare CARD, and particularly, when signed onto a SBB.ch account. I am looking to purchase the CARD with the FLEX CANCELLATION OPTION (cost 12CHF) to plan my itinerary. Then if I decide that the CARD is not the best option (unlikely), or if something else happens, can I cancel for free the CARD and all tickets I have made so far using the CARD? And I can do this cancellation using either the SBB app or being signed onto the SBB.ch website? I don’t have to complete forms and then send them to customer service?

I understand that the cost for the FLEX CANCELLATION OPTION for the CARD is not reimbursable.

I found the wording in the help text for the FLEX CANCELLATION OPTION somewhat confusing. I wasn’t sure if it applied to all tickets purchased using the CARD or just mountain excursion tickets.

Thanks for your help.