Saver Day Pass refund

yejinlim · 2023-04-19T07:57:03+00:00

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I purchased a saver day pass ticket.

:: NO 40067883649 (valid on 25.05.2023) 3 ticktets -> can’t paid.

But my payment method was wrong, 3 Oders not yet paid.

I couldn’t believe my ticket because my card didn’t pay.

I checked it for a few days, but I couldn’t check the ticket on the homepage, not the mobile phone, because the card payment was not processed

So my co-passengers purchased doubled.

If you want co-passenger’s ticket file, I will send you e-mail.

(The payment number for which the companion succeeded in processing the payment is as follows.

:: NO 40155583619 (3 tickets)

I’m very sorry to have hanceled tickets.

Once again, please understand the difficulties caused by payment error and look forward to your positive response to the refund.

Thank you.

Regards.

On this platform, we cannot accept any refund requests. You must do this using the special request form available for that purpose.

Please, kindly fill in the request form as available here: Refund of tickets purchased online and via mobile | SBB help & contact

Best regards,
Roland