Saiheexoock97 just buy 2 tickets from Domodossola to Milano（tomorrow，16：30），received the comfirmation email，but when open the email link，show no orders。please check ，very urgent。thanks。name：zhuo zhou，xiule yong。
RolandP Hello Saiheexoock97 Please try again, otherwise call SBB, from South Korea: 001 41 51 225 78 56 (24/7, waiting times may occur). Alternatively, if you know the PNR, you can access your tickets through trenitalia.com
Saiheexoock97 tried again.and also can not found the order. may I check with you what is PNR.how to find it? any possible that you can help me check. the purchase time about :2024-8-16. 21:40. from domodossola to Milan. for Zhuo zhou and xiule.Yong. my visa card have payment records. and received confirmation email.
RahelW Hello Saiheexoock97 As we do not have access to orders made on our website on this channel, please call the number mentionned above. Our colleagues will try to find your order over the phone. I wish you an excellent weekend. Greetings, RahelW