I booked ticket on EC train from Munich HBF to Zurich HB on 20 October. However, because of the construction work, the EC train will only run from Lindau-Reutin to ZRH, and there will be a replacement bus from Munich to Lindau-Reutin. Here I have 2 questions: 1. Instead of taking the replacement bus, is it possible for me to use the existing ticket to take other regional trains instead of the replacement bus to get the Lindau-Reutin, for example the train trip shown here: [upl-image-preview url=https://static.community.sbb.ch/2024-10-08/1728377383-732330-xd83gqckk6g6mee.png] 2. Is my seat reservation on the original ticket still usable for the new EC train from Lindau-Reutin to ZRH? Thanks for you input!

Questions about EC train disrupted from Munich to ZRH

Ckoiphouxuqu53

I booked ticket on EC train from Munich HBF to Zurich HB on 20 October. However, because of the construction work, the EC train will only run from Lindau-Reutin to ZRH, and there will be a replacement bus from Munich to Lindau-Reutin. Here I have 2 questions:

Instead of taking the replacement bus, is it possible for me to use the existing ticket to take other regional trains instead of the replacement bus to get the Lindau-Reutin, for example the train trip shown here:
Is my seat reservation on the original ticket still usable for the new EC train from Lindau-Reutin to ZRH?
Thanks for you input!

RolandP

Hello Ckoiphouxuqu53

Welcome to the SBB Community.
We are a customer support forum run by volunteers.

We cannot answer this question as we do not have your ticket information present.

Please reach out to the SBB Contact Center team if you purchased the ticket from SBB: +41 51 225 78 56 (24/7, waiting times may be possible).

For data protection reasons, refrain from posting your ticket details here.

As a general advice, only full flex tickets can be used on all services.

The seat reservation cannot be used on another service else than indicated in the reservation confirmation.

Kind regards,
Roland