dfbeery The trains from Zermatt to Lausanne on 11/3/2023 were canceled due to avalanches blocking the rails. How can I get proof of cancellation/delay needed to submit a travel insurance claim? The date in question is crossed off on the SBB site.
RolandP Hello dfbeery This is no longer possible online. As the concerned train line is operated by MGB Railways (not SBB), kindly contact them to receive a written confirmation: Matterhorn Gotthard Bahn railcenter@mgbahn.ch Phone: [+41 848 642 442](tel:+41 848 642 442) Kind regards, Roland