Interview with ticket controller

uie01

Hi SBB community

I’m a master student and currently doing a project on train surveillance and ticket control in Switzerland. I wonder if I can conduct some interviews with the controllers about their experiences. It would be great if you can provide me with a contact that I can reach out to. Thank you so much!😊

Best regards,
Uie

RolandP

Hello uie01

If you want to have an exchange on general topics about the work as a conductor on Swiss trains, you could contact the railroad union: https://zpv.ch/de/

If you want to have an exchange with someone from SBB specifically, please get in touch with SBB customer service that will forward your interview request to the relevant department; we are unable to share contact information through this platform:

https://www.sbb.ch/en/help-and-contact/customer-service/praise-comments/reklamation.html

Kind regards,
Roland

uie01

RolandP Thank you for all the information Roland! Wish you a nice day 🙂